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Complaint Registration

Level 1 Support

Submitting A Complaint For The First Time

If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.

Write a Letter
Or

Raise Your Complaint Here

Level 2 Support

Escalation To Concern Branch Manager

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant AGM.

Get Branch Contact Details
Level 3 Support

Escalation To Grievance Redressal Officers

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Grievance Redressal Officers.

श्री श्रीकांत सदाशिव कुलकर्णी

मुख्य कार्यकारी अधिकारी

If Still Not Satisfied

You may approach the statutory body appointed by Reserve Bank Of India:

Lodge your complaint online through the RBI CMS Portal:

https://cms.rbi.org.in

Or submit in physical/electronic mode to:

Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh – 160 017

Email: crpc@rbi.org.in